These Stores Now Charge Customers for Returning Clothes & Shoes Online – Footwear News
H&M lags Zara-owner Inditex in race to regain lost sales | Reuters
The Secret of Zara's Success: A Culture of Customer Co-creation | Martin Roll
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Zara owner to close up to 1,200 fashion stores around the world | Retail industry | The Guardian
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Zara owner Inditex's Americas profits surge as China slips | Reuters
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What the world wants to wear: Map shows how Zara is everyone's favourite fashion brand in 2021 | Daily Mail Online
Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy - Mirror Online
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How Zara Grew Into the World's Largest Fashion Retailer - The New York Times
